Coggin Deland Ford
Ford C-Max Hybrid Recall service at Coggin Deland Ford in Orange City, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 13V085000 · Reported Mar 7, 2013 · 5,675 vehicles affected
Defect
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Consequence
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Corrective Action
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
NHTSA campaign 13V303000 · Reported Jul 10, 2013 · 33,021 vehicles affected
Defect
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact.
Consequence
In the event of a crash, an occupant could be at an increased risk of an injury.
Corrective Action
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
NHTSA campaign 13V085000 · Reported Mar 7, 2013 · 5,675 vehicles affected
Defect
Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
Consequence
The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
Corrective Action
Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
NHTSA campaign 13V303000 · Reported Jul 10, 2013 · 33,021 vehicles affected
Defect
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact.
Consequence
In the event of a crash, an occupant could be at an increased risk of an injury.
Corrective Action
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
5 common questions answered
NHTSA recall information identifies two safety concerns for the 2013 Ford C-Max Hybrid. The left rear door child lock may fail to engage correctly, allowing the door to open from inside and increasing the risk of injury to an unrestrained child. A separate Structure recall concerns head injury criteria; in a crash, an occupant could face an increased risk of injury, and affected vehicles require energy absorbers between the headliner and roof. Waiting can leave a known safety issue unresolved. Check your VIN and schedule an appointment so an authorized technician can determine whether a free remedy applies.
Coggin Deland Ford helps drivers in Orange City, DeLand, Deltona, Sanford, and nearby Central Florida communities address open Ford recalls with confidence. Our factory-trained technicians use manufacturer diagnostic tools to verify the VIN, identify the correct campaign, and perform the specified remedy. OEM parts and Ford repair procedures support accurate work, whether the vehicle needs rear door latch inspection and replacement or energy absorbers installed between the headliner and roof. Recall remedies are performed at no charge when covered by the manufacturer program. Visit Coggin Deland Ford in Orange City, FL, for professional service and clear communication.
Start by locating your vehicle identification number and request a recall check at Coggin Deland Ford. Bring the 2013 Ford C-Max Hybrid to our service department so the team can confirm whether an open campaign applies and complete the manufacturer remedy. If you are unsure whether a prior repair was finished, still schedule service; the VIN check is free and removes guesswork. Our team can explain what happens next, answer questions, and help you choose a convenient visit. Call 386-210-0247 or schedule an appointment online today.
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