Coggin Deland Ford

2013 Ford E-Series Van Recall

Ford E-Series Van Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

13 recalls found · All repairs FREE

Adaptive Equipment

FREE12 OPEN RECALLS

NHTSA campaign 19V125000 · 3 vehicles affected

Defect

New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, Platform Lift Systems.

Consequence

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

Corrective Action

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford E-Series Van?
  • NHTSA has issued 13 recalls for the 2013 Ford E-Series Van involving Adaptive Equipment and Fuel System components.
  • Twelve Adaptive Equipment recalls concern certain modified vans with Ricon wheelchair lifts, including platform, lift-arm, positioning-cam, and cable concerns.
  • One Fuel System recall concerns rear CNG-cylinder support brackets on certain CNG-converted vans.
How do I check if my 2013 Ford E-Series Van has an open recall?
  • A VIN check at NHTSA.gov or a free VIN check at our service department can determine whether your 2013 Ford E-Series Van has an open recall.
  • Call Coggin Deland Ford at 386-210-0247 for assistance.
How much does a 2013 Ford E-Series Van recall repair cost?
  • A 2013 Ford E-Series Van recall repair costs nothing at an authorized dealer when the campaign applies.
  • Manufacturer safety recall remedies are performed at no charge to the owner.
Can an independent shop fix a 2013 Ford E-Series Van recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge for a 2013 Ford E-Series Van recall.
  • An independent shop may perform other repairs, but it does not replace the authorized recall remedy.
Does an open recall affect the trade-in value of the 2013 Ford E-Series Van?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2013 Ford E-Series Van; review our trade-in page for next steps.

Recall Service & Dealership Highlights