Coggin Deland Ford

2013 Ford E-Series Wagon Recall

Ford E-Series Wagon Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Adaptive Equipment

FREE5 OPEN RECALLS

NHTSA campaign 15V729000 · 667 vehicles affected

Defect

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Corrective Action

MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford E-Series Wagon?
  • NHTSA has issued six recalls for the 2013 Ford E-Series Wagon model line: five involving Adaptive Equipment and one involving the Fuel System.
  • Adaptive Equipment recalls involve certain Ricon wheelchair lifts, including risks related to displaced bearings, cracked platform side plates, lift-platform mounting, and an armored pendant cable.
  • The Fuel System recall involves certain CNG-modified vehicles whose rear cylinder-support brackets may fail.
How do I check if my 2013 Ford E-Series Wagon has an open recall?
  • You can check your 2013 Ford E-Series Wagon by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Coggin Deland Ford can identify an open manufacturer campaign and explain the required remedy.
  • Call 386-210-0247 or schedule service in Orange City, FL.
How much does a 2013 Ford E-Series Wagon recall repair cost?
  • A 2013 Ford E-Series Wagon recall repair costs nothing when performed as the manufacturer’s remedy by an authorized dealer.
  • Depending on the campaign, the remedy may include inspection, replacement parts, supplemental supports, or a protective cover.
Can an independent shop fix a 2013 Ford E-Series Wagon recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Coggin Deland Ford uses manufacturer diagnostic tools, factory-trained technicians, and OEM parts for applicable recall work.
Does an open recall affect the trade-in value of the 2013 Ford E-Series Wagon?
  • Buyers and dealers check recall status, so an open recall may affect the trade-in discussion for a 2013 Ford E-Series Wagon.
  • Review your options through our trade-in page and complete the free VIN check before trading.

Recall Service & Dealership Highlights