Coggin Deland Ford

2013 Ford Edge Recall

Ford Edge Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Axle Shaft

FREE1 OPEN RECALL

NHTSA campaign 14V393000 · 83,250 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and dis

Consequence

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Corrective Action

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Ford Edge?
  • NHTSA has issued two recalls for the 2013 Ford Edge, involving the Axle Shaft and Fuel Leak components.
  • The axle shaft recall addresses possible halfshaft retention problems that could interrupt power to the wheels or allow unintended vehicle movement.
  • The fuel leak recall addresses a fuel line housing that may crack and create a fire risk.
How do I check if my 2013 Ford Edge has an open recall?
  • You can check your 2013 Ford Edge at NHTSA.gov with the VIN, or receive a free VIN check at our service department.
  • Coggin Deland Ford can confirm recall status and explain any applicable manufacturer remedy.
How much does a 2013 Ford Edge recall repair cost?
  • A qualifying 2013 Ford Edge recall repair costs nothing at an authorized dealer because the manufacturer remedy is performed at no charge to the owner.
  • Required inspections, component replacement, and the specified recall remedy are handled according to manufacturer procedures.
Can an independent shop fix a 2013 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
  • Coggin Deland Ford has factory-trained technicians and manufacturer diagnostic tools for authorized Ford recall service.
Does an open recall affect the trade-in value of the 2013 Ford Edge?
  • Buyers and dealers check recall status, so completing an open remedy can support a smoother trade-in evaluation; visit our trade-in page to get started.
  • A VIN check helps clarify whether a manufacturer remedy remains open before you discuss your vehicle's trade-in.

Recall Service & Dealership Highlights