Coggin Deland Ford

2014 Ford C-Max Energi Recall

Ford C-Max Energi Recall service at Coggin Deland Ford in Orange City, FL

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Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Door Lock2

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Electrical1

FREE1 OPEN RECALL

NHTSA campaign 18V592000 · 49,197 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Air Bag2

FREE2 OPEN RECALLS

NHTSA campaign 14V597000 · 746,842 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may shor

Consequence

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

Steering1

FREE1 OPEN RECALL

NHTSA campaign 14V514000 · 508 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.

Consequence

The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall is expected to begin on September 8, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

Front Seat Recliner1

FREE1 OPEN RECALL

NHTSA campaign 14V164000 · 43,135 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affecte

Consequence

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Corrective Action

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford C-Max Energi?

NHTSA has issued 7 recalls for the 2014 Ford C-Max Energi involving the Door Lock, Electrical, Air Bag, Steering, and Front Seat Recliner components.
Door-lock recalls address latches that may not secure correctly.
The electrical recall addresses certain 120V convenience charge cords that may overheat.
Air-bag, steering, and front seat recliner recalls address safety-system, control, and seatback concerns.

How do I check if my 2014 Ford C-Max Energi has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
Coggin Deland Ford can confirm whether an open recall applies to your vehicle.
Book your visit through schedule an appointment.

How much does a 2014 Ford C-Max Energi recall repair cost?

A 2014 Ford C-Max Energi recall repair costs nothing when completed by an authorized dealer.
The manufacturer remedy, including applicable inspection, replacement, or reprogramming, is performed at no charge to the owner.

Can an independent shop fix a 2014 Ford C-Max Energi recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Authorized Ford technicians have the manufacturer procedures, diagnostic tools, and parts needed for recall work.

Does an open recall affect the trade-in value of the 2014 Ford C-Max Energi?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page.
Coggin Deland Ford can help you check recall status before you discuss your vehicle's trade.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies several safety concerns for the 2014 Ford C-Max Energi. Door-latch components may break, allowing a door to seem secure or open while driving. Certain charging cords may overheat and melt, raising fire risk. Restraint control module issues could affect air bags, seat-belt pretensioners, or the timing of side-curtain air-bag deployment. An incorrectly assembled steering gear may impair steering, while weak seat-recliner welds could let a seatback loosen or lean. Waiting can leave a known risk unresolved. A VIN check shows whether your vehicle needs a remedy, and recall repairs are performed at no charge by an authorized Ford dealer.

Ford Expertise Nearby

Coggin Deland Ford provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for your 2014 Ford C-Max Energi. Our team follows Ford's specified recall procedures so the correct inspection, replacement, or reprogramming is completed accurately. The manufacturer recall remedy is performed at no charge to the owner. Located at 2655 N. Volusia Ave in Orange City, FL, Coggin Deland Ford serves drivers throughout Orange City, DeLand, Deltona, Sanford, and nearby communities. If a recall notice has arrived or you are uncertain about previous repairs, our service team can help you take the next step with confidence.

Start With a VIN Check

Begin by locating your vehicle identification number and contacting Coggin Deland Ford for a recall check. Bring the 2014 Ford C-Max Energi to our service department so a technician can verify open recall status and complete any applicable manufacturer remedy. Schedule an appointment even if you are unsure whether the repair was already performed, because the VIN check is free. If you notice a door-latching concern, charging-cord problem, steering issue, or restraint warning, do not delay. Use schedule service to reserve a visit and let our Orange City team help resolve the concern properly.