Coggin Deland Ford

2014 Ford C-Max Hybrid Recall

Ford C-Max Hybrid Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

7 recalls found · All repairs FREE

Door Lock

FREE2 OPEN RECALLS

NHTSA campaign 20V331000 · 2,147,323 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door i

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford C-Max Hybrid?
  • NHTSA has identified seven recalls for the 2014 Ford C-Max Hybrid involving Door Lock, Electrical, Air Bag, Steering, and Front Seat Recliner components.
  • Door Lock recalls address latches that may not secure or may open while driving.
  • The Electrical recall concerns certain 120V charging cords that may overheat.
  • Air Bag recalls address restraint-control-module issues that could affect deployment.
  • The Steering recall concerns incorrectly assembled steering gears, and the Front Seat Recliner recall concerns seatbacks that may become loose or lean.
How do I check if my 2014 Ford C-Max Hybrid has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Our team can identify open recall work and explain the manufacturer remedy.
  • Book your visit by choosing schedule service.
How much does a 2014 Ford C-Max Hybrid recall repair cost?
  • A 2014 Ford C-Max Hybrid recall repair is free at an authorized dealer when the vehicle is covered by the recall.
  • The manufacturer specifies the remedy, and factory-trained technicians complete the work without charge to the owner.
Can an independent shop fix a 2014 Ford C-Max Hybrid recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may perform other repairs, but recall remedies should be handled by an authorized Ford dealer.
Does an open recall affect the trade-in value of the 2014 Ford C-Max Hybrid?
  • Buyers and dealers check recall status, so completing open recall work can support a smoother trade-in evaluation; visit our trade-in page to get started.
  • Addressing safety campaigns also gives you a clearer record when discussing your vehicle.

Recall Service & Dealership Highlights