Coggin Deland Ford

2014 Ford Edge Recall

Ford Edge Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Axle Shaft

FREE2 OPEN RECALLS

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Edge?
  • NHTSA has issued two recalls for the 2014 Ford Edge, and both affect the Axle Shaft component.
  • One recall concerns a potentially failing front drive axle halfshaft support bracket.
  • The other concerns improper halfshaft retention that could allow the halfshaft and linkshaft to disengage.
How do I check if my 2014 Ford Edge has an open recall?
  • You can check your 2014 Ford Edge VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Deland Ford can confirm whether an open recall applies and explain the next step.
How much does a 2014 Ford Edge recall repair cost?
  • A 2014 Ford Edge recall repair costs nothing at an authorized Ford dealer because the manufacturer remedy is performed at no charge.
  • Eligibility is confirmed by VIN before the repair is completed.
Can an independent shop fix a 2014 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An authorized Ford dealer has access to the manufacturer repair procedure and campaign process.
Does an open recall affect the trade-in value of the 2014 Ford Edge?
  • Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in process; visit our trade-in page to get started.
  • A VIN check can clarify recall status before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights