Coggin Deland Ford

2016 Ford Escape Recall

Ford Escape Recall service at Coggin Deland Ford in Orange City, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 17V398000 · 3 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, Occupant Crash Protection.

Consequence

In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.

Corrective Action

Ford will notify owners, and dealers will replace driver's knee air bag, free of charge. The recall began on August 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C11.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Ford Escape?

NHTSA has issued one recall for the 2016 Ford Escape, affecting the Air Bag component and involving the driver’s knee airbag module.
The module may have been produced without the inflator gas generant material, which could prevent proper airbag inflation in a crash.
Ford’s remedy is replacement of the driver’s knee airbag at no charge through an authorized Ford dealer.

How do I check if my 2016 Ford Escape has an open recall?

You can check your 2016 Ford Escape by using its VIN at NHTSA.gov or by requesting a free VIN check from our service department.
Coggin Deland Ford can compare the VIN with the manufacturer’s open recall records and explain the next step.

How much does a 2016 Ford Escape recall repair cost?

A 2016 Ford Escape recall repair is free at an authorized Ford dealer when the vehicle is covered by the open recall.
The manufacturer’s remedy for this recall is replacement of the driver’s knee airbag at no charge to the owner.

Can an independent shop fix a 2016 Ford Escape recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Deland Ford uses factory-trained technicians, manufacturer diagnostic tools and OEM parts for eligible recall repairs.

Does an open recall affect the trade-in value of the 2016 Ford Escape?

Buyers and dealers check recall status, so completing an open safety remedy can be an important step before a trade-in; visit our trade-in page to continue.
A VIN check can help clarify whether the recall remedy remains open before you discuss your vehicle’s next move.

Recall Service & Dealership Highlights

Address the Airbag Risk

NHTSA identifies one Air Bag recall for certain 2016 Ford Escape vehicles. The driver’s knee airbag modules may have been produced without the inflator gas generant material, meaning the airbag may not inflate properly in a crash. If deployment does not occur as intended, the driver faces an increased risk of injury. Waiting leaves a known safety concern unresolved, even though Ford’s remedy is available at no charge through an authorized dealer. A VIN check can determine whether the recall remains open for your vehicle and help you move promptly toward the specified repair.

Ford Expertise in Orange City

Coggin Deland Ford is your authorized Ford dealership in Orange City, FL, serving drivers from Deland, Debary, Sanford and surrounding communities. Our factory-trained technicians use manufacturer diagnostic tools to verify recall status and complete the specified remedy correctly. When a repair applies, the driver’s knee airbag replacement is performed with OEM parts and at no charge to the owner. Our team can explain the recall process, answer questions about your 2016 Ford Escape and help you take care of this safety concern with confidence at 2655 N. Volusia Ave.

Take the Next Safe Step

Start by locating your 2016 Ford Escape VIN and contacting Coggin Deland Ford for a free recall check. Bring the vehicle to our Orange City service department so the VIN can be compared with open manufacturer recall records and the remedy can be completed when needed. You can schedule an appointment even if you are unsure whether the repair was previously completed. The check is free, and acting now can help remove uncertainty around a safety-related airbag issue.