Coggin Deland Ford

2017 Ford Escape Recall

Ford Escape Recall service at Coggin Deland Ford in Orange City, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Electrical System

FREE1 OPEN RECALL

NHTSA campaign 16V617000 · 17,985 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, Power-Operated Window Systems.

Consequence

If a window closes on a body part, it can increase the risk of injury.

Corrective Action

Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Ford Escape?

NHTSA has issued one recall for the 2017 Ford Escape, affecting the Electrical System and involving power-window closing-force settings.
The concern is that a window may close on an object, including a body part, before automatically reversing, increasing the risk of injury.
Ford's remedy is a free power window operating system software update performed by a dealer.

How do I check if my 2017 Ford Escape has an open recall?

You can check your 2017 Ford Escape VIN at NHTSA.gov or receive a free VIN check at our service department.
A VIN check can confirm whether the specific vehicle has an open recall or whether the remedy has already been completed.
If you are uncertain, schedule service for assistance.

How much does a 2017 Ford Escape recall repair cost?

A 2017 Ford Escape recall repair costs nothing to the owner when completed at an authorized dealer.
The manufacturer-specified power window software update is performed free of charge when the recall applies.
Recall repairs are separate from optional maintenance or customer-requested repairs.

Can an independent shop fix a 2017 Ford Escape recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Factory-trained technicians use manufacturer diagnostic tools and follow Ford's repair instructions.
An authorized dealer can document completion after the remedy is performed.

Does an open recall affect the trade-in value of the 2017 Ford Escape?

Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to get started.
Completing an eligible recall remedy may help provide a clearer vehicle history during evaluation.
Our team can help you check recall status before discussing your vehicle's trade-in.

Recall Service & Dealership Highlights

Address the Safety Concern

NHTSA reports one Electrical System recall for certain 2017 Ford Escape vehicles. The power-window closing-force settings may allow a window to close on an object, including a body part, before the automatic reversal feature responds. That can increase the risk of injury. Ford's remedy is a software update for the power window operating system, performed at no charge by an authorized dealer. Even if the windows appear to work normally, the concern may not be visible during everyday driving. Delaying a VIN check leaves uncertainty in place, so prompt verification is the safer choice when you receive a notice or are unsure about prior repair history.

Factory-Backed Recall Expertise

Coggin Deland Ford provides recall assistance for drivers in Orange City, Deland, DeLand Highlands, Glenwood, and nearby Central Florida communities. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts or software procedures specified for the vehicle. When the VIN shows an open recall, the manufacturer remedy is completed at no charge to the owner. The team can explain the Electrical System concern, verify whether the power-window update is needed, and help with the next step. Visit Coggin Deland Ford at 2655 N. Volusia Ave in Orange City, FL, for authorized Ford recall service.

Start With a Free VIN Check

Begin by checking your VIN through NHTSA.gov or by contacting our service department. If an open recall appears, bring the vehicle to Coggin Deland Ford so our team can verify the VIN and perform the manufacturer remedy. You can schedule an appointment even if you are unsure whether the power-window update was completed, because the recall check is free. Have your recall notice available if you received one, and ask questions before work begins. Taking this step helps replace uncertainty with a clear answer and keeps the safety concern moving toward resolution.