Coggin Deland Ford

2018 Ford Edge Recall

Ford Edge Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Transmission

FREE1 OPEN RECALL

NHTSA campaign 18V390000 · 25 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Consequence

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall is expected to begin in July 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Edge?
  • NHTSA has issued four recalls for the 2018 Ford Edge, affecting the transmission, alternator, door latch, and brake system.
  • The transmission issue may cause loss of vehicle movement; the alternator issue may create an electrical arc and fire risk; the door latch issue may allow a door to open in a crash; and the brake hose issue may increase stopping distance.
How do I check if my 2018 Ford Edge has an open recall?
  • You can check your VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Coggin Deland Ford can review the VIN and identify an open manufacturer remedy that applies to your vehicle.
How much does a 2018 Ford Edge recall repair cost?
  • A 2018 Ford Edge recall repair costs nothing when completed by an authorized dealer under the manufacturer’s safety recall program.
  • The listed remedies include inspection, correction, or replacement of the affected component at no charge to the owner.
Can an independent shop fix a 2018 Ford Edge recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may provide other repairs, but an authorized Ford dealer is the proper destination for the manufacturer recall campaign.
Does an open recall affect the trade-in value of the 2018 Ford Edge?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother appraisal; visit our trade-in page to get started.
  • Coggin Deland Ford can help you understand the recall status before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights