Coggin Deland Ford

2018 Ford Transit Connect Recall

Ford Transit Connect Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

12 recalls found · All repairs FREE

Hatch Lid

FREE1 OPEN RECALL

NHTSA campaign 19V439000 · 15 vehicles affected

Defect

LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Consequence

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Corrective Action

LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Ford Transit Connect?
  • NHTSA has issued 12 recall entries associated with the 2018 Ford Transit Connect, involving the Hatch Lid, Seat, and Universal Joint components.
  • The Hatch Lid concern involves certain glass roof hatches that may shatter and drop glass fragments onto passengers.
  • The Seat concerns involve modified Freedman foldaway seats that may not stay locked under crash or sudden-stop loads.
  • The Universal Joint concern involves certain XL Hybrids systems where a front driveshaft joint may fail or detach.
How do I check if my 2018 Ford Transit Connect has an open recall?
  • You can check your 2018 Ford Transit Connect by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • A VIN-specific review confirms whether a listed recall applies to your exact vehicle and whether the remedy remains open.
How much does a 2018 Ford Transit Connect recall repair cost?
  • A covered 2018 Ford Transit Connect recall repair is free at an authorized dealer.
  • The manufacturer specifies the remedy, which may involve inspection, repair, replacement, or a repair kit.
Can an independent shop fix a 2018 Ford Transit Connect recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Independent shops may handle other service needs, but recall completion should be arranged through an authorized franchise dealer.
Does an open recall affect the trade-in value of the 2018 Ford Transit Connect?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
  • Addressing a recall also helps document that the manufacturer’s safety remedy was completed.

Recall Service & Dealership Highlights