Coggin Deland Ford

2021 Ford Edge Recall

Ford Edge Recall service at Coggin Deland Ford in Orange City, FL

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Driveshaft

FREE1 OPEN RECALL

NHTSA campaign 21V011000 · 147 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Consequence

In the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. The recall is expected to begin February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Ford Edge?

NHTSA has issued one recall for the 2021 Ford Edge, affecting the driveshaft and rear drive unit because insufficient lubricant may cause the rear drive axle to seize.
The consequence may include loss of drive or vehicle control, increasing the risk of a crash.
Ford’s remedy is a lubricant-level inspection, filling to the full level when appropriate, or axle replacement when the level is below minimum.

How do I check if my 2021 Ford Edge has an open recall?

You can check your 2021 Ford Edge at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Coggin Deland Ford so the team can verify the VIN and identify an applicable open recall.
If you are uncertain whether a past repair was completed, schedule service for a professional check.

How much does a 2021 Ford Edge recall repair cost?

A 2021 Ford Edge recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer recall.
The driveshaft-related remedy may involve checking and correcting the rear drive unit lubricant level or replacing the axle.
Recall repairs are completed according to Ford’s specified remedy.

Can an independent shop fix a 2021 Ford Edge recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2021 Ford Edge recall at no charge.
Coggin Deland Ford has factory-trained technicians, manufacturer diagnostic tools, and access to OEM parts for authorized recall work.
Contact the service department before delaying a safety-related repair.

Does an open recall affect the trade-in value of the 2021 Ford Edge?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving.
Use our trade-in page to begin discussing your vehicle with the dealership.
Recall completion remains a safety priority regardless of whether you plan to keep or trade the vehicle.

Recall Service & Dealership Highlights

Address the Safety Risk

NHTSA reports one recall affecting the driveshaft and rear drive unit on certain 2021 Ford Edge vehicles. An inadequate amount of lubricant may cause the rear drive axle to seize. A seized rear drive unit can lead to loss of drive or loss of vehicle control, increasing the risk of a crash. Waiting can leave the concern unresolved while you continue driving, so prompt action is the safer choice. A Ford-authorized technician will check the lubricant level and follow Ford’s remedy: fill the axle to the full level when it is at the minimum, or replace it when it is below the minimum. The recall repair is completed at no charge.

Ford Expertise Nearby

Coggin Deland Ford provides authorized recall service for drivers in Orange City, DeLand, Deland, and nearby Central Florida communities. Our factory-trained technicians understand Ford safety campaigns and use manufacturer diagnostic tools to verify the vehicle identification number and perform the specified remedy. When replacement is required, OEM parts support the repair. The recall inspection, lubricant correction, or qualifying axle replacement is performed at no charge under the manufacturer campaign. Located at 2655 N. Volusia Ave in Orange City, FL, Coggin Deland Ford gives local drivers a reassuring place to resolve this safety concern correctly. Schedule service with our team.

Start With a Free VIN Check

Begin by having Coggin Deland Ford check your 2021 Ford Edge VIN for an open recall. If a campaign applies, bring the vehicle to our service department so the team can inspect the rear drive unit and complete Ford’s remedy. You can schedule an appointment even if you are unsure whether a previous repair was completed, because the recall check is free. Bring any manufacturer notice you received, and tell the advisor about any safety concern. Do not wait to clarify recall status. Our staff can explain the next step, and service specials may help with separate eligible maintenance needs.