Coggin Deland Ford

2014 Ford Explorer Recall

Ford Explorer Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Axle Shaft

FREE1 OPEN RECALL

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Explorer?
  • NHTSA has issued five recalls affecting the 2014 Ford Explorer, involving the Axle Shaft and Rear Suspension components.
  • The axle shaft recall concerns a possible front drive axle halfshaft support bracket failure that may cause loss of park function or motive power.
  • The rear suspension recalls involve toe-link fracture, a previously repaired suspension condition, and a wheel hub bearing application that may allow wheel or wheel-end separation.
How do I check if my 2014 Ford Explorer has an open recall?
  • You can check your 2014 Ford Explorer’s VIN at NHTSA.gov or receive a free VIN check at the Coggin Deland Ford service department.
  • Our team can identify whether an open manufacturer recall applies to your specific vehicle.
How much does a 2014 Ford Explorer recall repair cost?
  • A 2014 Ford Explorer recall repair is free at an authorized Ford dealer when the vehicle is eligible for the manufacturer remedy.
  • The remedy may include inspection, replacement, or another repair specified by Ford.
Can an independent shop fix a 2014 Ford Explorer recall?
  • No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge to the owner.
  • Coggin Deland Ford has Ford-trained technicians and manufacturer diagnostic equipment for recall service.
Does an open recall affect the trade-in value of the 2014 Ford Explorer?
  • Buyers and dealers check recall status, so completing an open recall can help provide a clearer vehicle history during a trade-in evaluation.
  • Visit our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights