Coggin Deland Ford

2014 Ford Flex Recall

Ford Flex Recall service at Coggin Deland Ford in Orange City, FL

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Frequently asked questions

Recall Summary

4 recalls found · All repairs FREE

Rear Suspension

FREE1 OPEN RECALL

NHTSA campaign 20V072000 · 211,207 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Rear Suspension1

FREE1 OPEN RECALL

NHTSA campaign 20V072000 · 211,207 vehicles affected

Defect

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Fuel Pump1

FREE1 OPEN RECALL

NHTSA campaign 16V621000 · 77,502 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Consequence

A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. Parts are currently not available. An interim notification was mailed to owners on September 15, 2016. A second notice will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Seat1

FREE1 OPEN RECALL

NHTSA campaign 14V710000 · 113,418 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federa

Consequence

Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.

Corrective Action

Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.

Axle Shaft1

FREE1 OPEN RECALL

NHTSA campaign 14V393000 · 83,250 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and dis

Consequence

If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Corrective Action

Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Ford Flex?

NHTSA has issued four recalls for the 2014 Ford Flex involving the rear suspension, fuel pump, seat, and axle shaft.
The rear suspension recall concerns toe-link fracture and possible sudden handling changes.
The fuel pump recall concerns overheating in a fuel pump electric module component.
The seat recall concerns passenger airbag suppression caused by occupant classification system inaccuracies.
The axle shaft recall concerns halfshaft retention and possible loss of power transmission or vehicle rollaway.

How do I check if my 2014 Ford Flex has an open recall?

You can check the VIN at NHTSA.gov or get a free VIN check at our service department.
Contact Coggin Deland Ford at 386-210-0247 for assistance.
You can also schedule an appointment for a recall check in Orange City.

How much does a 2014 Ford Flex recall repair cost?

A 2014 Ford Flex recall repair is free at an authorized dealer when the vehicle is covered by the recall.
The manufacturer defines the remedy, and an authorized dealer performs eligible recall work at no charge to the owner.

Can an independent shop fix a 2014 Ford Flex recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Deland Ford uses factory-trained technicians and manufacturer procedures for recall repairs.

Does an open recall affect the trade-in value of the 2014 Ford Flex?

Buyers and dealers check recall status, so an open recall can affect the trade-in discussion; visit our trade-in page to get started.
Completing an eligible recall remedy can provide helpful documentation when discussing your vehicle.

Recall Service & Dealership Highlights

Protect Handling and Occupants

NHTSA recall information identifies four safety concerns for the 2014 Ford Flex. A stressed rear suspension toe link may fracture and cause a sudden handling change. A fuel pump module component may overheat, causing a stall or no-start condition. A seat clearance issue may cause the occupant classification system to suppress the front passenger airbag for an adult. An improperly retained axle shaft may disengage, interrupt power to the wheels, or contribute to vehicle rollaway. Waiting can leave a known risk unresolved, so arrange a VIN check promptly and avoid delaying an eligible remedy.

Factory-Backed Recall Care

Coggin Deland Ford provides recall service for drivers in Orange City, DeLand, Deltona, Sanford, and nearby Florida communities. Our factory-trained technicians follow manufacturer procedures and use manufacturer diagnostic tools and OEM parts where the remedy requires them. Eligible recall inspections and repairs are performed free of charge at our authorized Ford dealership. We can explain what the VIN check finds, what the manufacturer remedy involves, and what to expect when parts or repair steps apply. Trust Coggin Deland Ford for clear communication and professional recall support.

Simple Steps to Get Started

Start by gathering the vehicle identification number and contacting our service team. We will check the VIN for open recalls, explain the result, and help arrange the next step. Bring the Ford Flex to Coggin Deland Ford when an eligible remedy is identified, and schedule service even if you are unsure whether a past repair was completed—the recall check is free. If you have received a notice or noticed a safety concern, tell our team when booking so we can guide you appropriately.