Coggin Deland Ford

2015 Ford Explorer Recall

Ford Explorer Recall service at Coggin Deland Ford in Orange City, FL

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Frequently asked questions

Recall Summary

6 recalls found · All repairs FREE

Axle Shaft

FREE1 OPEN RECALL

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners will receive an interim notification about the recall beginning November 30, 2020. A second letter will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Rear Suspension

FREE4 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Axle Shaft1

FREE1 OPEN RECALL

NHTSA campaign 20V692000 · 15,587 vehicles affected

Defect

Consequence

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Corrective Action

Rear Suspension4

FREE4 OPEN RECALLS

NHTSA campaign 20V675000 · 318,381 vehicles affected

Defect

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Parking Brake1

FREE1 OPEN RECALL

NHTSA campaign 15V464000 · 7,165 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light

Consequence

If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Explorer?

NHTSA has issued six recalls for the 2015 Ford Explorer, affecting the axle shaft, rear suspension, and parking brake.
The axle shaft has one recall, the rear suspension has four recalls, and the parking brake has one recall.

How do I check if my 2015 Ford Explorer has an open recall?

You can check your 2015 Ford Explorer's VIN at NHTSA.gov or receive a free VIN check at our service department.
A VIN check confirms whether a specific vehicle has an open manufacturer recall and identifies the applicable remedy.

How much does a 2015 Ford Explorer recall repair cost?

A 2015 Ford Explorer recall repair is free at an authorized dealer when the vehicle is covered by the applicable manufacturer campaign.
Ford specifies the remedy, and an authorized franchise dealer performs the covered repair at no charge to the owner.

Can an independent shop fix a 2015 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2015 Ford Explorer recall at no charge.
Coggin Deland Ford has Ford-trained personnel and manufacturer equipment for recall diagnosis and repair.

Does an open recall affect the trade-in value of the 2015 Ford Explorer?

Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation; visit our trade-in page to get started.
Resolve safety campaigns before appraisal whenever possible and bring recall documentation to the dealership.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA recall information identifies risks involving the axle shaft, rear suspension, and parking brake. A failed axle support bracket may cause unintended movement or loss of motive power. Rear toe-link problems can create sudden handling changes or loss of steering control, while an incorrectly specified wheel hub bearing assembly may contribute to wheel or wheel-end separation. A parking brake that does not fully engage may allow the Explorer to roll on a slope. Because these conditions can increase crash risk, waiting to verify your VIN can leave a safety issue unresolved. Bring your Explorer to Coggin Deland Ford for a prompt recall check and the applicable free remedy.

Ford Expertise Nearby

Coggin Deland Ford in Orange City, Florida, is prepared to help with manufacturer recall concerns using factory-trained technicians, Ford diagnostic tools, and OEM parts when the campaign calls for replacement components. Our team serves Orange City and nearby communities with a clear process: confirm the VIN, identify the applicable campaign, explain the repair, and complete the manufacturer remedy at no charge. This authorized Ford service helps ensure the work follows Ford's instructions rather than relying on a generic repair approach. If you need help with related maintenance, ask about service financing so you can get service now and pay later.

Simple Next Steps

Start by checking your VIN through NHTSA.gov or contacting Coggin Deland Ford. If you are uncertain whether a previous owner completed a campaign, schedule an appointment and let our service team verify it. Bring the Explorer to 2655 N. Volusia Ave, Orange City, FL 32763, and explain any recall notice or safety concern you have received. The VIN check is free, and an open recall remedy is performed at no charge by the authorized dealer. Even if you are unsure a recall applies, schedule service so the question can be answered before a preventable safety concern becomes more serious.