Coggin Deland Ford

2015 Ford Flex Recall

Ford Flex Recall service at Coggin Deland Ford in Orange City, FL

SCHEDULE NOW Call Us View Specials

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Rear Suspension

FREE1 OPEN RECALL

NHTSA campaign 20V072000 · 211,207 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Rear Suspension1

FREE1 OPEN RECALL

NHTSA campaign 20V072000 · 211,207 vehicles affected

Defect

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Fuel Pump1

FREE1 OPEN RECALL

NHTSA campaign 16V621000 · 77,502 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Consequence

A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. Parts are currently not available. An interim notification was mailed to owners on September 15, 2016. A second notice will be mailed when parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Parking Brake1

FREE1 OPEN RECALL

NHTSA campaign 15V464000 · 7,165 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, Light

Consequence

If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

Don't Want To Service? Sell Us Your Car!

Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Ford Flex?

NHTSA has issued three recalls for the 2015 Ford Flex involving the rear suspension, fuel pump, and parking brake.
The rear suspension recall concerns toe links that may fracture and affect handling.
The fuel pump recall concerns a component that may overheat and cause stalling or a no-start condition.
The parking brake recall concerns a brake that may not fully engage and could allow the vehicle to roll on a slope.

How do I check if my 2015 Ford Flex has an open recall?

You can check your 2015 Ford Flex for an open recall with its VIN at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Coggin Deland Ford for a VIN review and guidance on the applicable remedy.

How much does a 2015 Ford Flex recall repair cost?

A 2015 Ford Flex recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer recall.
The dealer performs the specified inspection, replacement, or repair at no charge to the owner.

Can an independent shop fix a 2015 Ford Flex recall?

No; only an authorized franchise dealer performs the manufacturer remedy for a 2015 Ford Flex at no charge.
Authorized Ford technicians use the manufacturer’s repair procedures, diagnostic tools, and parts.

Does an open recall affect the trade-in value of the 2015 Ford Flex?

Buyers and dealers check recall status when evaluating a 2015 Ford Flex, so completing an open recall can support a smoother trade-in process.
When you are ready to explore your options, visit our trade-in page.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA recall information identifies three safety concerns for certain 2015 Ford Flex vehicles. Rear suspension toe links may fracture, causing a sudden handling change and increasing crash risk. A fuel pump electric module component may overheat, interrupting fuel pump power and potentially causing a stall or no-start condition. A parking brake may not fully engage, allowing the vehicle to roll if left out of Park on a slope. Waiting can leave a known safety concern unresolved, so schedule service promptly if your VIN confirms an open recall or if you are uncertain about prior repair history.

Factory-Approved Expertise

Coggin Deland Ford provides authorized Ford recall service for drivers in Orange City, DeLand, Deltona, Sanford, and nearby Central Florida communities. Our factory-trained technicians use Ford diagnostic tools, manufacturer repair procedures, and OEM parts to complete the specified remedy correctly. Eligible recall repairs are performed free of charge, including the rear toe-link replacement, fuel pump module inspection or replacement, and parking brake inspection or control assembly replacement described by Ford. Visit Coggin Deland Ford at 2655 N. Volusia Ave in Orange City, FL, for dependable support from a franchise dealer.

Start With a Free VIN Check

The next step is simple: locate your VIN, contact Coggin Deland Ford, and have our service team check for open recalls. If a remedy applies, bring your Ford Flex to the dealership so our technicians can complete the manufacturer’s repair. You can schedule an appointment even if you are unsure whether earlier work was finished; the VIN check is free and helps clarify what your vehicle needs. Review service specials for additional maintenance, and ask our team about service financing if other work is recommended.