Defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Coggin Deland Ford
Ford Explorer Recall service at Coggin Deland Ford in Orange City, FL
SCHEDULE NOWFrequently asked questionsNHTSA campaign 21V316000 · 616,967 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Consequence
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Corrective Action
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 19V651000 · 311,907 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Consequence
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall is expected to begin October 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
NHTSA campaign 17V332000 · 2,204 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, Head Restraints" and 207
Consequence
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall is expected to begin on June 5, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
NHTSA campaign 17V530000 · 253 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Consequence
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
NHTSA campaign 16V925000 · 1,163 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Consequence
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall is expected to begin during February 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
NHTSA campaign 21V316000 · 616,967 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Consequence
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Corrective Action
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
NHTSA campaign 20V675000 · 318,381 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe l
Consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
NHTSA campaign 19V435000 · 1,194,173 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
NHTSA campaign 17E048000 · 630 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Consequence
A loss of the wheel or wheel end can increase the risk of a crash.
Corrective Action
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
NHTSA campaign 19V651000 · 311,907 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Consequence
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
Corrective Action
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall is expected to begin October 14, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
NHTSA campaign 17V332000 · 2,204 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, Head Restraints" and 207
Consequence
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Corrective Action
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall is expected to begin on June 5, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
NHTSA campaign 17V530000 · 253 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Consequence
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
NHTSA campaign 16V925000 · 1,163 vehicles affected
Defect
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Consequence
An oil leak, in the presence of an ignition source, increases the risk of a fire.
Corrective Action
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall is expected to begin during February 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
5 common questions answered
NHTSA recall information identifies risks that include detachable roof rail covers, fractured rear toe links, possible wheel or wheel-end separation, sharp power-seat edges, inadequate seat-back welds, a detached steering heat shield, and turbocharger oil supply tube leaks. These conditions can increase the risk of a road hazard, crash, loss of steering control, occupant injury, or fire. Waiting can leave a safety concern unresolved while you continue driving. A free VIN check at Coggin Deland Ford helps clarify whether your Explorer is affected and whether the manufacturer remedy remains open. If you notice a concern or receive a recall notice, contact the service team promptly and schedule service.
Coggin Deland Ford provides authorized Ford recall service in Orange City, FL, for drivers throughout DeLand, Deltona, Sanford, and nearby communities. Our factory-trained technicians follow Ford’s repair procedures using manufacturer diagnostic tools and OEM parts. Depending on the VIN and recall campaign, the remedy may include an inspection, part replacement, protective tape, push-pins, or other manufacturer-directed work. Recall repairs are performed free of charge when applicable. Visit Coggin Deland Ford at 2655 N. Volusia Ave for reassuring, brand-specific support from a team familiar with Ford vehicles. When you are ready, schedule an appointment.
Start with your Explorer’s VIN so the service team can check for open recalls tied to your exact vehicle. Bring the vehicle to Coggin Deland Ford in Orange City, FL, and let a factory-trained technician confirm the campaign and explain the repair. If you are unsure whether a previous owner completed a recall, still contact us—the VIN check is free. Do not wait for a noticeable symptom, because several recall conditions may create safety risks before a driver sees a warning. Get help today and schedule service for a convenient visit.
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