Coggin Deland Ford

2017 Ford Explorer Recall

Ford Explorer Recall service at Coggin Deland Ford in Orange City, FL

Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V316000 · 616,967 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Corrective Action

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2017 Ford Explorer?
  • NHTSA has issued eight recalls for the 2017 Ford Explorer involving the Structure, Rear Suspension, Seat, Steering, and Engine components.
  • The issues include detachable roof rail covers, rear suspension and wheel-end concerns, seat-frame conditions, a steering heat-shield issue, and turbocharger oil supply tube leaks.
How do I check if my 2017 Ford Explorer has an open recall?
  • You can check your 2017 Ford Explorer at NHTSA.gov or receive a free VIN check at the Coggin Deland Ford service department.
  • Bring your Explorer to our Orange City, FL, dealership so the team can identify open recall campaigns and explain the applicable remedy.
How much does a 2017 Ford Explorer recall repair cost?
  • A 2017 Ford Explorer recall repair is free at an authorized dealer when the recall applies to the vehicle’s VIN.
  • Ford specifies the repair, and the authorized dealer completes the remedy at no charge to the owner.
Can an independent shop fix a 2017 Ford Explorer recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Coggin Deland Ford has Ford-trained technicians, manufacturer diagnostic tools, and OEM parts for recall work.
Does an open recall affect the trade-in value of the 2017 Ford Explorer?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; review the trade-in page to get started.
  • Resolve an open safety campaign before discussing your Explorer’s next ownership step.

Recall Service & Dealership Highlights