Coggin Deland Ford

2019 Ford Explorer Recall

Ford Explorer Recall service at Coggin Deland Ford in Orange City, FL

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Structure

FREE1 OPEN RECALL

NHTSA campaign 21V316000 · 616,967 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Corrective Action

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. Owner notification letters are expected to be mailed June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Ford Explorer?

NHTSA identifies two recalls for the 2019 Ford Explorer, affecting the Structure and Seat components.
The Structure recall concerns roof rail covers that may detach and create a road hazard.
The Seat recall concerns certain manual seat recliner mechanisms that may reduce occupant protection in a crash.

How do I check if my 2019 Ford Explorer has an open recall?

You can check your 2019 Ford Explorer at NHTSA.gov or receive a free VIN check at our service department.
Coggin Deland Ford can confirm whether an open manufacturer remedy applies to your vehicle.

How much does a 2019 Ford Explorer recall repair cost?

A 2019 Ford Explorer recall repair costs nothing when performed by an authorized dealer under the manufacturer remedy.
Required inspections, repairs, and replacement parts are completed at no charge to the owner.

Can an independent shop fix a 2019 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
An authorized Ford dealer has the manufacturer procedures, diagnostic equipment, and OEM parts needed for the recall repair.

Does an open recall affect the trade-in value of the 2019 Ford Explorer?

Buyers and dealers check recall status, so completing an open remedy can support a more confident trade-in evaluation; visit our trade-in page.
Coggin Deland Ford can help you check recall status before you discuss your Explorer's trade-in.

Recall Service & Dealership Highlights

Protect Occupants and Others

NHTSA reports two recall concerns for the 2019 Ford Explorer. Loose retention pins may allow a roof rail cover to detach, creating a road hazard and increasing crash risk. Certain manual front seat recliner mechanisms may be missing a required third pawl, reducing seat-back strength and potentially limiting occupant restraint in a crash. Waiting can leave a known safety concern unresolved, whether or not you have noticed a symptom. A free VIN check identifies whether either remedy remains open for your Explorer, and an authorized dealer can complete the applicable repair without charge. Prompt attention helps protect everyone riding in the vehicle and sharing the road around it.

Factory-Backed Recall Expertise

Coggin Deland Ford provides a direct path to the manufacturer recall remedy for drivers in Orange City, DeLand, Deltona, Sanford, and nearby Florida communities. Our factory-trained technicians use manufacturer diagnostic tools to verify your VIN, inspect the affected area, and follow Ford's approved repair procedure. OEM parts are used when replacement is required, including the push-pins, rail clips, roof rail covers, or seat structure identified by the remedy. Recall repairs are performed at no charge to the owner at our authorized Ford dealership. Choose Coggin Deland Ford for clear answers, professional service, and convenient support close to home.

Start With a Free VIN Check

Begin by locating your VIN and contacting our service team. We can check your 2019 Ford Explorer for open recalls, explain the applicable remedy, and help arrange your visit. Bring the vehicle to Coggin Deland Ford even if you are unsure whether a recall repair was completed previously; the VIN check is free and can provide the next step. If an open remedy is identified, we will schedule the inspection or repair through the authorized Ford service department. Schedule an appointment online or call 386-210-0247. Prompt action is reassuring, straightforward, and free for covered recall work.