Coggin Deland Ford

2019 Ford Flex Recall

Ford Flex Recall service at Coggin Deland Ford in Orange City, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Alternator

FREE1 OPEN RECALL

NHTSA campaign 18V548000 · 87 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Consequence

An electrical arc can increase the risk of a fire.

Corrective Action

Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Ford Flex?

NHTSA has issued one recall for the 2019 Ford Flex, affecting the alternator and requiring inspection of the starter motor power supply cables.
The cables may not have been properly secured, which could allow an electrical arc and increase the risk of fire.
Ford’s recall remedy is to inspect and properly secure or correct the cables free of charge.

How do I check if my 2019 Ford Flex has an open recall?

You can check your 2019 Ford Flex for an open recall at NHTSA.gov or receive a free VIN check at our service department.
Contact Coggin Deland Ford at 386-210-0247 or schedule an appointment online.
A VIN check confirms whether the manufacturer remedy still needs to be completed on your vehicle.

How much does a 2019 Ford Flex recall repair cost?

A 2019 Ford Flex recall repair costs nothing when completed by an authorized dealer under the manufacturer recall program.
Ford specifies the inspection and correction of the affected cables at no charge to the owner.

Can an independent shop fix a 2019 Ford Flex recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Coggin Deland Ford uses Ford-trained technicians, manufacturer diagnostic tools, and OEM parts for authorized recall service.

Does an open recall affect the trade-in value of the 2019 Ford Flex?

Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process straightforward.
Use our trade-in page to explore your next steps, and ask our team to verify the recall status first.

Recall Service & Dealership Highlights

Address the Fire Risk

NHTSA reports one recall for the 2019 Ford Flex involving the alternator and starter motor power supply cables. Ford found that these cables may not have been properly secured, allowing an electrical arc to develop. An electrical arc can increase the risk of fire, making a prompt VIN check and inspection important even if your vehicle seems to drive normally. Waiting can leave a known electrical safety concern unresolved. Ford’s remedy is an inspection of the affected cables and correction as necessary, performed free of charge by an authorized dealer. Contact Coggin Deland Ford to determine whether your vehicle still needs this manufacturer safety repair.

Ford-Trained Recall Service

Coggin Deland Ford provides authorized recall service for drivers in Orange City, DeLand, Deltona, Sanford, and nearby Central Florida communities. Our factory-trained technicians follow Ford’s repair instructions and use manufacturer diagnostic tools to inspect the alternator and starter motor power supply cables. When correction is required, the manufacturer remedy is completed with appropriate OEM parts at no charge to the owner. This dealership expertise gives you a clear path from VIN confirmation to completed safety repair. Visit us at 2655 N. Volusia Ave, Orange City, FL 32763, or call 386-210-0247 for assistance with your 2019 Ford Flex.

Take the Next Safe Step

Start by locating your vehicle identification number and asking Coggin Deland Ford to check it for an open recall. If the recall applies, bring your Ford Flex to our service department so the cables can be inspected and corrected as Ford directs. You can schedule service even if you are unsure whether a previous repair was completed; the VIN check is free. A recall notice is not required to begin the process. Our team can explain the remedy, answer questions, and help arrange a convenient visit so you can address the electrical safety concern without delay.