Coggin Deland Ford

2021 Ford Explorer Recall

Ford Explorer Recall service at Coggin Deland Ford in Orange City, FL

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Engine

FREE1 OPEN RECALL

NHTSA campaign 20V788000 · 1,405 vehicles affected

Defect

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Consequence

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall is expected to begin February 8, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Ford Explorer?

NHTSA has issued one recall for the 2021 Ford Explorer, affecting the Engine component; right-hand motor mount fasteners may loosen and cause a possible loss of power.

How do I check if my 2021 Ford Explorer has an open recall?

You can check your 2021 Ford Explorer by using the VIN lookup at NHTSA.gov or by getting a free VIN check at our service department.

How much does a 2021 Ford Explorer recall repair cost?

A 2021 Ford Explorer recall repair is free at an authorized dealer when the vehicle has an open manufacturer recall.

Can an independent shop fix a 2021 Ford Explorer recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.

Does an open recall affect the trade-in value of the 2021 Ford Explorer?

Buyers and dealers check recall status, so resolving an open recall can help keep the trade-in process moving; visit our trade-in page to get started.

Recall Service & Dealership Highlights

Understand the Safety Risk

NHTSA reports one Engine recall involving certain 2020–2021 Ford Explorer vehicles. The right-hand motor mount fasteners may have been incorrectly tightened and could loosen over time. As the mount loosens, engine vibration may allow the axle to disconnect from the engine, which can cause a loss of power and increase crash risk. Waiting can leave the underlying condition unresolved while you continue driving. Because the manufacturer defines the remedy, an authorized franchise dealer should inspect the vehicle and complete the repair when the VIN shows an open recall. A prompt check offers reassurance and helps address the safety concern directly.

Factory-Trained Recall Care

Coggin Deland Ford uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to carry out Ford recall remedies correctly. If your VIN has an open recall, the right-hand motor mount fasteners will be removed and replaced according to the manufacturer’s instructions at no charge. Our dealership is located at 2655 N. Volusia Ave in Orange City, FL, serving drivers from DeLand, Deltona, Sanford, and nearby Central Florida communities. Coggin Deland Ford is here to make recall care straightforward, with a team that understands Ford vehicles and can explain the next step clearly before work begins.

Start With a Free VIN Check

Begin by checking your VIN with the Coggin Deland Ford service department. Bring your Explorer to our Orange City location so the team can confirm whether the Engine recall remains open and perform the specified remedy when needed. If you are unsure whether a past repair was completed, still schedule an appointment; the check is free and helps remove uncertainty. You can get service now and pay later through available service financing options. Contact our team at 386-210-0247, and let Coggin Deland Ford help you take the next step with confidence.